Blog Archives

How do you ‘sell’ Needhams 1834, will I be pestered by sales staff?

As we do not employ sales staff you will not be pestered at all. We believe that the consultants are the best sales staff as they understand the role intimately and will not cut corners just to make a sale. … Read the rest

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Is all Needhams work bespoke to a client?

  • Yes it is. All our work is oriented to the client concerned (unless a specific off the shelf package is requested). We always tailor exercises to the locality and the business concerned.
  • Even training courses are under constant review and
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References from previous clients

Full references, usually specific to your business sector or type or BC requirement can be provided. We usually offer three or four clients who are happy to vouch for us.

On our open evenings, three times a year (see events), … Read the rest

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How can we be sure that you understand our organisation?

We can never know as much as the client knows about their own organisation. What we do know about is business continuity and risk management and our multi sector experience allows us to assimilate the critical issues quickly and thus … Read the rest

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Do you take commission from companies that you might recommend to us?

No, none at all. We recommend companies that we think are suited to your purposes but our advice is unbiased by any commission arrangements or similar inducements. Similarly they might recommend us but we too pay no commission to them.… Read the rest

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Do you provide all aspects of BC and risk consultancy?

Yes we believe we do. If your requirements are not within our skill set then we will always tell you and source possible providers.… Read the rest

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How do you select staff?

Usually staff are either referred to us. The criteria are simple.

  • They must have held a considerable budget in a major organisation otherwise they will not understand the financial pressures on you, the client.
  • They must have managed operational risk
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Do you have adequate insurance cover?

Yes we do. Generally our Professional Indemnity, Public Liability and Employee liability cover is higher than many consultancies as we have worked with some particularly high risk clients who have insisted on high levels of cover. Tell us what your … Read the rest

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How do you set charge rates?

We generally charge a daily rate. This is set in agreement with the client and applies to all consultants used on the projects. This makes budgeting and time accounting simpler for you and reflects that often the work is a … Read the rest

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What Quality standards can I rely on to demonstrate Needhams’ professionalism?

We practice what we preach.

  • We have attained ISO 22301 with the external auditors LRQA and we were the first in the UK to gain certification to the standard.
  • We also hold ISO 9001:2008 for the Provision of Risk Management
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