Category Archive: Current Articles

The impact of communication on human behaviour in times of crisis

“Communication is the most important tool of crisis management.” (Heath, 1998, p. 114)

As Heath identifies, communication is an integral part of managing crises. Therefore policy makers have constantly sought to find the most appropriate ways to use communication to … Read the rest

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How can insights into the operation of culture enhance organizational resilience?

“The concept of organizational culture must be recognised as one of vital importance to the understanding of organization and all activities and processes operating within and in connection with organization.” (Brooks, 2003)

As Brooks states, the concept of culture and … Read the rest

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An Examination of the Contemporary Meaning and Utility of Resilience

“America is a strong nation. And we are a resilient nation. But … we can’t guarantee there won’t be another successful terrorist attack … if that attack comes, our enemies will still not have succeeded, because our nation is too … Read the rest

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Selling the Value of Resilience

Disruptive incidents of all shapes and sizes can affect us, from macro events, such as the recent spate of devastating earthquakes or the global financial crisis, through to micro events of localised utility disruption or an office fire, says Thomas … Read the rest

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